LEGAL
Terms & Conditions
Last Updated: August 7, 2026
Welcome to Hestelle. By accessing our website or purchasing our skincare products, you agree to these Terms & Conditions. Please read them carefully before using our website.
Acceptance of Terms
- By using our website, placing an order, or accessing any of our services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our website.
Products
- Hestelle offers premium skincare products, including soaps and body butter. We strive to ensure that all product descriptions, images, and pricing are accurate. However, slight variations in appearance, packaging, or ingredients may occur.
- We reserve the right to update or discontinue products without prior notice.
Orders
- By placing an order, you confirm that all information provided is accurate and complete.
- Hestelle reserves the right to refuse or cancel any order if fraudulent activity, incorrect pricing, payment issues, or other unforeseen circumstances are identified.
Pricing & Payments
- All prices displayed on our website are listed in the applicable currency and are subject to change without notice.
- Payments are processed securely through trusted third-party payment providers. Orders will only be processed after payment has been successfully received.
Shipping & Delivery
- We aim to process and ship orders promptly. Delivery times may vary depending on your location and shipping provider.
- Hestelle is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
Returns & Cancellations
- Please refer to our separate Cancellation Policy and Return & Refund Policy for detailed information regarding order cancellations, returns, exchanges, and refunds.
Intellectual Property
- All content on the Hestelle website — including logos, product images, graphics, text, branding, and website design — is the property of Hestelle and is protected by applicable intellectual property laws.
- You may not copy, reproduce, distribute, or use our content without prior written permission.
Acceptable Use
- You agree not to:
- Use our website for unlawful purposes.
- Attempt to gain unauthorized access to our systems.
- Disrupt or interfere with the website's functionality.
- Copy or misuse our content or branding.
Limitation of Liability
- Hestelle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.
- Our total liability shall not exceed the amount paid for the purchased product.
Disclaimer
- Our skincare products are intended for external use only. Individual results may vary depending on skin type and personal use.
- Customers should carefully review ingredient information before use. If irritation or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional if necessary.
Changes to These Terms
- We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
- Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
Contact Us
- HESTELLE
- Email: support@hestelle.com
- Phone: +[Your Phone Number]
- Address: [Your Business Address]